Contact Us

Your feedback is important to us. Send us your comments.

Have any payment problem or can't find the QR Code in your "My Reservations" page? Please follow the steps below:

1- Log in to your profile.
2- Press the Support button on the upper part of your profile.
3- Select the event name from the "Select Time" drop-down list.
4- Add any comment you need to clarify.

Didn't receive your ticket email (including the QR Code)? Please follow the steps below to find your QR Code in your profile:

1- Log in to your profile.
2- From the Welcome drop-down menu, click on My Reservations.
3- Click on the reservation event date below the History title.
4- Click on Show QRs.

For any other inquiries,

Feel free to send us an email at Artscenter@bibalex.org using the same email address as your profile.